Banking life is a financial education and inclusion forum providing fortress and fortitude for the stakeholders. Our stakeholders include the customers, banks, bankers, economic regulatory and development bodies and anyone interested in increasing his or her level of financial literacy.
For the bankers, we provide a platform to share experience and knowledge with one objective- to meet and surpass the customers’ expectations of the banks. To the banks, we are to facilitate the resolution of overage customers’ complaints and educate them for the society. To the customers, we are the leverage and the voice of support in the time of need. To the regulatory and the development bodies, we are the translators of the policies and programmes in a language the common citizens can understand.
To the society, we are the friend in the development of financially literate and independent people to achieve the sustainable development goals (SDG).
To be the bastion and the centre of the excellence hub for financial education and inclusion across the globe.
We will consistently be the leverage for our stakeholders through relevant information and support to facilitate efficient financial education, services and inclusion for the benefit of the society and the achievement of the Sustainable Development Goals (SDGs).
We will be guided by our inclusive and fair dealing culture and values.
I-integrity: To educate our subscribers and members with information not devoid of integrity.
K-knowledge: To create a resource and knowledge base for our stakeholders especially the bankers and the customers.
N-networking: To provide a base for coming together of the stakeholders to achieving success in the SDGs.
O-organisation: To facilitate timely response and decision by the members of the forum.
W-wisdom: To make people wise in the area of economic and finance.
These are law firms and consultants that will provide reasonable free services to any member of the community in need. It could be customers that want to engage the banks for the repayment of loans, claim of excess charges or other relevant complains after the initial resolution on the platform.